BEARdocs

In young company: supervisor strategies for managing conflict with older subordinates.

DSpace/Manakin Repository

Show simple item record

dc.contributor.advisor Schlueter, David W. (David Walter), 1954-
dc.contributor.author Urbantke, Lacy G.
dc.contributor.other Baylor University. Dept. of Communication Studies. en
dc.date.copyright 2006-05-10
dc.identifier.uri http://hdl.handle.net/2104/4201
dc.description.abstract This study examined the conflict-management strategies used by younger supervisors with their older subordinates. The organizational culture variables of openness-to-change and supportiveness were also tested as mediating factors in the relationship between supervisor age and strategy selection. Survey data was obtained by subjects (n=132) through a network sample design. The sample represented professionals from ages 18-58 years with jobs in more than twenty industries. Subjects provided information about their conflict experiences with older workers and their organizational cultures. Results indicated that younger supervisors were more likely to use the avoiding style and less likely to use the collaborating style to manage conflict with older subordinates. The openness-to-change culture variable had a slight impact on the age-strategy relationship, but the age factor alone was found to be the most powerful predictor of the supervisor's selection of conflict management strategies. en
dc.rights Baylor University theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. Contact librarywebmaster@baylor.edu for inquiries about permission. en
dc.subject Communication in organizations. en
dc.subject Age and employment --- United States. en
dc.subject Conflict management. en
dc.title In young company: supervisor strategies for managing conflict with older subordinates. en
dc.type Thesis en
dc.description.degree M.A. en
dc.rights.accessrights Worldwide access en
dc.contributor.department Communication Studies. en


Files in this item

This item appears in the following Collection(s)

Show simple item record

Search BEARdocs


Advanced Search

Browse

My Account

Statistics